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50+ years in the business

Log a Service Call

If you're experiencing an issue with one of your ABC Blinds products, please fill out the form below and our service team will be in touch to resolve it as quickly as possible.

1.
Your Details

Please complete the following fields to log a service call. We will reply to your email within 24 hours (ex. public holidays & weekends). This online service facility is only available for products that have been manufactured and installed by ABC Blinds & Awnings.

To arrange a service call, customer are required to submit photos and detailed description of the issue, after which our service department will review the information and provide a quote for repaor or servicing of the product.

A call-out fee will be charged for service calls of products 2 years after installation.

Service call chargesIndoor products call out fee$195.00
Outdoor products call out fee$295.00
If a product poses an immediate SAFETY RISK, please phone our office without delay. Call 13 13 15.

Installation Address

2
Which product has an issue?
Indoor Blinds
Shutters
Curtains & Pelmets
Awnings
Security
3
Describe the Issue

Take a photo on mobile, or attach a file on desktop. Accepts images and PDFs (max 5).

What happens next?

Once we receive your service call, our team will review the details and get back to you as soon as possible to arrange a resolution.

Our process

We review your request

Our service team will assess your submission and identify the best course of action.

We'll be in touch

A member of our team will contact you to discuss the issue and arrange a time to resolve it.

Issue resolved

We'll work to resolve your issue as quickly as possible to get your products back to their best.

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Help?
Earliest availability is Tomorrow